Terms and Conditions
General Terms and Conditions (GTC)
(As of August 15, 2025)
1. Scope
These General Terms and Conditions apply to all orders placed by consumers (§ 13 BGB) via the online shop of
Wanda Pakosz
Small business owner according to Section 19 UStG
make.
2. Contracting party
The purchase contract is concluded with:
Wanda Pakosz
Schillerstr.74, 36043 Fulda
Email: info@artifeystudio.com
Telephone: [Telephone number]
3. Conclusion of contract
• The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog.
• By clicking the "Buy" button, you submit a binding offer. Confirmation of receipt of your order will be sent by email immediately after submission.
• The purchase contract is concluded when we accept your order by a declaration of acceptance or by delivery of the goods.
4. Prices and shipping costs
• All prices are final prices according to § 19 UStG (small business regulation) and do not include VAT.
• Shipping costs are clearly stated during the ordering process.
• For deliveries from a non-EU country, import duties, customs fees or import sales tax may apply, which must be paid by the customer to the responsible carrier/customs authority upon delivery.
5. Delivery and delivery times
• Depending on the type of product, deliveries are made directly from the manufacturer, cooperation partner or from our own stock.
• Shipping takes place directly from the supplier to the customer.
• Production only begins after the order has been received. Production and delivery times depend on the respective printing service provider.
• Delivery times are specified in the shop or in the product description.
• Delays caused by the respective shipping service provider or customs clearance are beyond our control.
6. Payment
• Accepted payment methods are listed in the online shop (e.g. PayPal, credit card, bank transfer).
• The purchase price is due immediately upon conclusion of the contract.
7. Retention of title
The goods remain our property until full payment has been made.
8. Right of withdrawal
• Consumers generally have a 14-day right of withdrawal.
• Exceptions: Custom-made products (e.g. print-on-demand items with personalized designs) are excluded from the right of withdrawal if they are clearly tailored to personal needs (Section 312g Paragraph 2 No. 1 of the German Civil Code).
• Complete cancellation policy including sample form is stored separately and can be accessed.
9. Warranty
The statutory liability for defects applies.
10. Liability
We are liable without limitation in cases of intent and gross negligence, as well as in cases of injury to life, limb, or health. Otherwise, we are only liable for culpable breaches of essential contractual obligations, but the amount is limited to the foreseeable damage typical for the contract.
11. Copyrights
All designs, texts, and images presented in the shop are protected by copyright. Use without express permission is prohibited.
12. Dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
